Ruff Daycare Meet & Greet
  Club Membership & Registration = $40 nonrefundable
        
1.  Meet & Greet :    A Ruff team member will greet you and your dog as they arrive at the facility.  You must confirm the type of and date your dog last received flea protection, present proof of up-to-date vaccinations* (see Ruff Daycare Rules) and agree to have your dog's temperament evaluated. The process is comprised of evaluating your dog’s ability to tolerate physical handling (mouth, ears, paws, tail) by a stranger without biting or snapping and a trial run described below.

Please contact us to schedule a Meet & Greet appointment. Prior to your appointment, please download/complete the Member Registration form, then email it to houseofruff@gmail.com.   Assuming all goes well, we will then schedule the date for your dog’s first day at House of Ruff.
  
2. Your Dog’s First Day:  Your dog’s first time at Ruff Daycare must be a two-hour minimum and considered a “trial run” dependent on his/her ability to socialize and participate with the pack.  Doing so provides an opportunity to evaluate your dog’s comfort level and suitability for daycare.  Upon pickup, we will provide you with an overview of your dog’s experience, share recommendations or concerns in respect to continued daycare service.

Note:  If issues arise with your dog (e.g., aggressive behavior to people or other dogs, extreme discomfort or nervousness), we may call you to pick him/her up early.  We will offer alternative care suggestions and/or training options at that time.
                 Ruff Daycare Rules

  1. All dogs must have a Membership Registration form on file and successfully passed the Behavioral Assessment.
  2. All dogs must wear a quick-release collar with a name tag and must be on a leash upon entry and departure.
  3. All dogs must show proof of current vaccinations* (rabies, distemper, parvo, bordetella), and must be healthy and free from contagious disease, parasites, fleas and ticks. Bordetella must be repeated annually.
  4. If fleas are found on your dog, a House of Ruff team member will administer Capstar, oral flea protection that remains active for 24 hours, and you will incur a $10 service fee. Upon their next return to House of Ruff, your dog will be flea combed to confirm fleas are gone.
  5. Unless there is prior notification and a justifiable cause, late pickups will be charged $1/minute past the scheduled time until actual pickup. 
  6. Dogs not picked up by 8 pm Mon-Thurs, 9 pm Fri or 7 pm Sat-Sun will incur an overnight boarding fee in addition to the late pickup fee described in #5.
  7. To ensure the safety of your dog, owners must provide written authorization for anyone else picking up their dog.  The pickup person must present a photo ID prior to your dog being released.
  8. If you would like your dog fed during the day, please bring their food in a container labeled with their name and feeding instructions.
  9. ​All dogs over 6 months must be spayed or neutered


*  If your dog's vaccinations are not up to date, House of Ruff recommends you contact Urban Animal.  They are conveniently located 1-1/2 miles away and do not require an appointment.  
1-2-3 Membership Registration:  1. Review our services and related Daycare Rules & Policies.  2. Click on Join the Club to download and complete your Membership Registration form.  3.  Schedule your Meet & Greet appointment today!